Privacy Policy
At 9Xtream IPTV (accessible via https://9xtream.store), we prioritize the confidentiality and data security of our visitors and subscribers. This Privacy Policy outlines the types of information we collect, how it is utilized, and the stringent security measures in place to protect your personal privacy.
1. Information We Collect
When you subscribe to an 9Xtream IPTV plan or request technical assistance, we collect minimal data required to fulfill our service delivery obligations:
- Contact Information: Your WhatsApp contact number or email address provided during checkout to dispatch your M3U playlist and Xtream Codes credentials.
- Transaction Data: Payment verification confirmations received from encrypted payment processors. We do NOT store full credit card numbers on our servers.
- Technical Log Data: Non-personally identifiable diagnostic logs (IP address, operating system, and streaming device model) collected strictly for bandwidth load balancing and anti-buffering optimization.
2. How We Use Your Information
We process your data strictly for legitimate operational purposes:
- Instant automated provisioning and dispatch of subscription credentials.
- Responding to technical support tickets and troubleshooting connectivity queries.
- Monitoring server stability and load distribution across North American CDN edge nodes.
- Preventing unauthorized account sharing outside your contracted screen allotment.
3. Zero-Sale Commitment
9Xtream IPTV operates under an uncompromising privacy policy: We do NOT sell, rent, monetize, or trade your personal information with third-party advertisers, marketing agencies, or data brokers under any circumstances.
4. Data Retention & Deletion
Active account credentials and communication history are retained only for the active lifecycle of your prepaid subscription. You may request permanent deletion of your customer records at any time by contacting our support team via WhatsApp.
5. Contact Information
For inquiries regarding our privacy standards or data protection practices, you may reach our compliance department at:
9Xtream IPTV Legal Office
450 Lexington Ave, New York, NY 10017, United States
Website: https://9xtream.store